
Your personal information:
- All personal data and user installed applications will be erased from your device during the repair process.
- Before sending your device for repair, if you would like to retain any personal data you have loaded on the device it is recommended to back up your information including contacts, pictures, downloaded graphics, games and anything else you may have added to the device..
Device Information:
- The manufacturer warranty is valid from the date of purchase of your device. Your original proof of purchase is required.
- After you have verified that the product is defective, please start the RMA(Return Merchandise Authorization) process by selecting the device model.